Behavioral Health Services: Dedicated lines for mental health and substance use disorder benefits ! prior authorizations ! or provider inquiries.
Example (from search results): Blue Cross NC (Behavioral health): 800-266-6167; BCBS of Texas (Behavioral Fraud and Abuse health services prior authorization): 800-528-7264.
Medicare Advantage / Medicaid Programs: Specific contact lines for providers serving members nepal phone number list enrolled in these government-sponsored plans.
Example (from search results): BCBS of Texas (Blue Cross Medicare Advantage Customer Service): 877-774-8592; Blue Cross NC (Blue Medicare Fraud and Abuse HMO & PPO): 800-665-8037.
For reporting suspected fraud or abuse.
Example (from search results): Blue Cross NC (Fraud and abuse): 800-324-4963.
Member Services: While not for providers directly ! it’s good to know these numbers typically appear on the front or back of the member’s ID card for member-specific inquiries. Providers usually don’t call these lines.
Why a Static ! Comprehensive List is Impractical and Undesirable
Constant Change: Phone numbers ! department structures ! and even the names of BCBS companies can change. A static list would become obsolete very quickly.
State and Program Specificity: As established ! numbers vary wildly by the ultimate guide to finding your bcbs provider phone numbers state and the specific health plan or program (Commercial ! Medicare ! Medicaid ! FEP). A single list would be impossibly long and difficult to navigate accurately.
Security and Privacy
Publicly sharing an exhaustive ! centralized database of every specific provider-facing phone number for all BCBS entities would be a security and administrative nightmare for the health plans themselves. They prefer you go through their official channels.
Efficiency: The most efficient way to get accurate information is to go to the source – the member’s ID card or the official website of the specific BCBS plan.
Tips for Healthcare Providers When Contacting BCBS
Have Member Information Ready: Always have the member’s full name ! date of birth ! member ID aqb directory number ! and group number readily available.
Have Provider Information Ready: Your NPI (National Provider Identifier) ! TIN (Tax Identification Number) ! and practice name will almost always be required.